Zichai Company adheres to the service concept "user’s interests first", takes "solve the problem and re-start genset first, analyses the reason later" as its service principle, timely and accurate solve quality problem, to ensure user win the maximum economic benefits.


•  Pre-sale, in-sale, after-sales full professional services;
•  Experience specialist staff, who will be on site quickly and reliably when needed;
•  24/7 on line service.


Professional service concept
Service features
Service warranty

▪  Company will send technician to guide the installation and commissioning of the equipment and train the operators and maintainers.  
▪  Company help the customers to establish the regulations and operation rules to ensure secure production and in-time maintenance. 
▪  Customer can send staff to Company to learn the working principles and operational and maintenance techniques. 

▪  Spare parts are supplied in time and accurately. And the quality warranties are the same with those of the assembled machines.



Zibo Zichai New Energy Co., Ltd., a subsidiary of the China National Agricultural Development Group Co., Ltd., is high-tech enterprise. As the core production base of China’s large-scale engine and key components and the core innovation base of China`s new energy utilization equipment manufacturing and technology service.

Copyright ©. Shandong Zibo Zichai New Energy Co., Ltd. All Rights Reserved. 

Tel : +86-533-5203982

Phone : +86-18560851609

Fax : +86-533-3989019

Website : zcxny.cnadc.com.cn


Address : No.118 Yumin Road, Zibo High-tech Zone, Shandong Province.